Makesence is a program and project agency, run by Arjan Burgers, focused on customer-centric change and delivering tangible results for profit and non-profit organizations. Everything I do is focused on whether it makes business sense and customer sense.

The CE in Makesence stands for Customer Experience. By focusing on the customer experience I help organizations to create customer value and drive operational excellence. I am able to realize small as well as large(r) scale projects and programs, via a very strong network, by organizing and involving highly qualified parties and professionals around the client’s specific question (and not the other way around!) so that I can offer the flexibility, speed and professionalism required to deliver results.